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GMCAC briefs NEDA 7, RPMT on MCIA improvements and activities

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Mr. Andrew Harrison, Chief Executive Advisor of GMR-Megawide Cebu Airport Corporation (GMCAC), briefed NEDA 7 staff and members of the Regional Project Monitoring Team (RPMT) of the Regional Project Monitoring Committee (RPMC) on the current and future improvements and renovations at the existing passenger terminal (Terminal 1) and updates on the construction of Passenger Terminal 2 of the Mactan-Cebu International Airport (MCIA) on 8 March 2016.

GMCAC is a Filipino-led consortium between GMR Group, a world-renowned infrastructure developer based in India, and Megawide Construction Corporation, a leading construction and engineering firm in the Philippines. Bound on a 25-year concession, GMCAC is committed to renovate and improve the existing terminal to reduce congestion in passenger processing areas and enhance the ambiance of the terminal areas. GMCAC also intends to improve customer service by deploying dedicated customer executives.

Well-improved comfort rooms consistent with universal design, Central Security Check for both international and domestic passengers, spacious check-in areas and more check-in counters, renovated and expanded retail, food and beverage shops, well-lit hallways, repaired and polished floors with renovated ceilings, and new equipment and facilities to enhance passenger/user experience are among the improvements in the existing terminal.

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The newly-installed self check-in counters enable passengers, especially those without baggage, to avoid queues in the manual check-in counters of airlines.

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The upgraded Baggage Handling System in the Arrival Area is twice longer than the old system. This is one of the airport’s initiatives to improve customer service.

 

 

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The newly renovated comfort rooms both in international and domestic terminals are already adopting the Universal Design.

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On-going renovations in some comfort rooms within the airport include the construction of a separate cubicle for children.

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The Passenger Reconciliation System (PRS) enables the verification of flight and boarding pass information. This ensures that passengers with fake boarding passes cannot enter the boarding gates. The PRS also allows passengers with online boarding passes to scan their boarding pass code in their mobile phones, not anymore needing the printed passes. Operational on the third week of March, MCIA is the first airport in the country to acquire and implement this system.

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The new Flight Information Display System (FIDS) is connected to the airport’s passenger processing system which shows real time details of flights including flight number, destination, estimated time of departure and arrival, and status. GMCAC installed almost a hundred of these across the terminal.

 

Ms. Estee Marie Plunket, head of GMCAC Corporate Affairs, also presented their Corporate Social Responsibility (CSR) initiatives composed of classroom donations in selected Lapu-lapu City barangays, livelihood programs, and the Dream Starters Program which allows Grade 5 students from different schools to tour the airport, to let them observe the airport facilities and activities, see the possibilities for the future, and ultimately to dream.

NEDA 7 staff and the RPMT toured the existing terminal and the site of the future Terminal 2 of MCIA. The Concrete Pouring Ceremony for Terminal 2 was held on 22 January 2016 attended by DOTC Sec. Joseph Emilio Abaya, Usec. Edwin Lopez, along with PPP and MCIAA representatives and GMCAC executives. Construction is on-going and target date of completion is October 2018.

 

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On-going construction works at the site of Terminal 2.

With the new Terminal 2, MCIA will be the first resort airport in the country with a festive and tropical air reflecting the Filipino culture and vibe. Its total planned area is 43,398 square meters.

Mr. Harrison reiterated the need to improve infrastructure facilities around and leading to the airport to accommodate the 7.8 million passengers per annum which is expected to increase dramatically in the coming years with the opening of new international routes e.g. Los Angeles, Xiamen in China, Tapei, and Dubai.

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NEDA 7 staff and the members of the RPMT with Mr. Andrew Harrison (center) and Engr. Brian Gica of Megawide(left) at the site of Terminal 2.