Foreword

 

          We, the employees of the National Economic and Development Authority (NEDA) Regional Office 7, are committed to provide our clients with the highest quality of government service. To achieve this, we have come up with the NEDA 7 Citizen's Charter wherein we outline:

 

• Our service commitments;

• The standards of service one can expect;

• The procedure of handling complaints;

• The ways to contact us;

• Our handling of client feedback.

         We hope you will find the Charter useful and will give you a better understanding of the standards of service you can expect from us. We will also review annually the service charter itself, to ensure that it remains relevant and consistently meets your requirements. If you would like to ask about any of the standards mentioned in this Charter or make any comments, including suggestions on new Charter Standards, please contact the Operations Division at (032) 414-7500 local 113.

        

          To obtain copies of this Charter please call (032) 414-7500. An electronic copy may be downloaded from www.neda7.net.ph/charter

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